We consider Dimensions to be an exemplar in its approach to hearing and considering the voice of people supported and their families… this is driven by a strong culture and varying mechanisms both outside and within the formal governance structure…
People and Planet
Listening and Learning
Equality reporting

Gender pay gap

Ethnicity pay gap

Equality, Diversity and Inclusion
Annual Housing Reports
Published Policies
If you do not find the policy you need, please contact us.
- Artificial Intelligence (AI)
- AI Ethics Statement
- Concerns, complaints, compliments
- Modern Slavery and Human Trafficking
- Neighbourhood, community, and anti-social behaviour
- Referrals allocations and new support
- Safeguarding
- Speaking up (Whistleblowing)
- Speaking Up (Whistleblowing) – Easy Read
- Tenancy management
Privacy and Data
- Cookies
- Terms and Conditions
- Dimensions Group Privacy Notice
- Dimensions Group Easy Read Privacy Notice
- Privacy Notice for Colleagues
- Privacy Notice for Job Applicants
- Privacy Notice for Volunteering
- Privacy Notice for Board Members and Trustees
- Privacy Notice for Complaints and Compliments
- Easy read privacy notice for complaints and compliments
Regulators
We are regulated by the Care Quality Commission in England, the Care Inspectorate in Wales and the Regulator of Social Housing, and comply with the standards they expect.
You can find our CQC ratings here.
We are accredited by the Contractors Health and Safety Assessment Scheme, which means our health and safety standards have been externally assessed.
Our liability insurance is with Zurich Municipal and our Policy Number is XAO-272040-0623; our MOJ Portal ID is C00108.
Standards
We have our own quality standards too. These are monitored by our quality and compliance team, working alongside operational colleagues.
We employ experts by experience who are autistic or have learning disabilities, as quality consultants. They carry out nationwide quality audits.
We were one of the first social care organisations to appoint an independent safeguarding chair, to ensure the highest level of scrutiny of our standards.
We act in accordance with a comprehensive set of policies, some of which you can find above.