Resolving conflict
Things can and do go wrong, and at difficult times it is essential that there is a strong, trusting relationship between our support teams and the family or loved ones of the person we support.
When this relationship is strained or broken, things usually get worse.
Our family consultants, all of whom have a loved one with a learning disability themselves, are there to bridge the gap, to protect or rebuild trust, and to ensure we learn and improve. The role is a priceless feature of our support.
