53 Michigan Way, Southampton

Specialist care home supporting people with learning disabilities and autism

Expert staff use person-centred approaches to support people, with a variety of needs, at Michigan Way. Everyone is supported to live the life they choose, with a focus on independence and community involvement.

Staff team

  • Highly skilled
  • Committed to personalisation
  • Friendly, welcoming, professional

Supporting independence

  • Aspects of daily living
  • Socialising and being active within the community

Person-centred support

  • Work with family, friends and other professionals
  • Use person-centred approaches
  • Create personalised support plans
  • Identify needs and goals
  • Encourage choice and control for people we support

Address

1 Michigan Way
Totton
Southampton
SO40 8XE

Continuous improvement

At Dimensions we take real pride in the quality of our personalised support to each person we support. We set high standards and it is clear that this service is currently falling some way short. However, the report also noted that ‘We observed positive interaction between staff and people who used the service during our inspection. Staff were seen to have developed positive relationships with the people they supported and to respect their privacy and dignity. Relatives said, "The staff really do care about all the people, they treat them with respect. " and "The staff encourage us to visit, always make us feel welcome no matter when we call." We are already working intensively with the staff, families, local commissioners and CQC and look forward to earning an improved rating. - Nicky Barnes, Operations Director