Back to Press releases

Dimensions responds to The State of Care in England CQC report

The State of Care in England report from CQC today underlines the continuing strain on adult social care services.

Whilst many continue to operate effectively in the face of financial constraints, it is alarming that almost a fifth of adult social care services are still rated poorly on the safe KLOE and that the rate of improvement across the sector continues to slow down.

Jackie Fletcher, Group Director of Quality, Public Affairs and Policy at Dimensions said “A long-term solution to social care funding must be a priority for all political parties.”

“There is real opportunity for the government to put forward a vision for social care in the forthcoming green paper, of a system that meets people’s needs and supports people to have great lives, driven by the people that use care and around which everyone can unite.”

Dimensions is encouraged that the highest rated KLOE across services in England is caring, with 80% of services rated as good or outstanding overall, and that person-centred care is at the heart of most services receiving high ratings.

At Dimensions, we know that person-centred thinking is key to providing good support, where support workers have the time to really get to know the person they are working with. 98% of our services are rated good or outstanding.

We also know that people who receive support have a crucial role to play in providing feedback on services and identifying where improvements can be made.

That’s why we employ over 40 Quality Checkers, all with lived experience, to share their expertise with service management teams.

Alan Bunker, a Quality Checker at Dimensions commented “People with disabilities need to check support provision as they are the people that really understand it.”

“I focus on whether staff interact with the people they’re caring for and make sure they focus on individual’s different needs. That is what care means.”

Dimensions supports the Quality Matters campaign, bringing together users, providers, and commissioners of care to improve the quality of adult social care.

Contact our press office

For more information, interviews, and case studies contact Hannah McCreesh, Communications and PR Officer at Dimensions, on (e) Hannah.mccreesh@dimensions-uk.org (t) 0300 303 9062.

Dimensions provides evidence-based, outcomes-focused support for people with learning disabilities, autism and complex needs. We help people be actively involved in their communities.

We are one of the largest not-for-profit support providers in the UK. We currently support around 3,500 people and their families throughout England and Wales with help from our 7,000 members of staff.

We have been providing support packages for families for 40 years. We offer a range of support services to adults of all ages, including those with complex needs or challenging behaviour.

We are proud to be a not-for-profit organisation, not here for commercial gain. This means we’re able to invest all our efforts and resources into the important things – which is helping the people we support lead happy and fulfilled lives.