I’m a GP – how can I be more accessible?

Nearly half of GPs told us they didn’t know how to make reasonable adjustments. And over half felt that communication with people with learning disabilities was an issue.

We are part way through our training programme for GP surgery staff and have found that 94% of staff who took the training are confident in understanding how having a learning disability can impact primary care and how to make reasonable adjustments. Download our #MyGPandMe training interim report

We think these are major reasons why people with learning disabilities are five times more likely to end up in hospital for preventable issues that can be treated by their GP (EHRC).

What GP practices can do to be more accessible

  1. Read our report: My GP and Me – Making Care Fair
    We surveyed GPs, people with learning disabilities or autism and support workers to gather thoughts and experiences on the accessibility of health care.
  2. Encourage your patients to join the Learning Disability Register
    This helps make you more aware of the support needs of your patient and also entitles them to one free annual health check.
  3. Talk to your patients and their support teams about Health Action Plans
    These are personalised plans that tackle identified health priorities and can help collaboration between you, your patient and their support team.
  4. Download our free resource: Tips to help me at the doctors
    This is for your patients to complete and give to you before their appointment. You can use this to work together and better understand how you can support their visit.
  5. Personalise our free Welcome to your GP practice social story template and make it available to your patients
    This is a tool used to help prepare for a journey. You can personalise this template with photos and information about your surgery so patients knows what to expect when they arrive.
  6. Better understand health inequality people with learning disabilities or autism face
    Our research shows that many people experience difficulties accessing timely and effective care. Some areas in particular require urgent attention.

We hope that through #MyGPandMe we can bring together the skills, knowledge and passion of all those who have responsibility for people’s health and significantly reduce health inequalities for people with learning disabilities or autism.

About the training sessions

98% of GPs we surveyed said they would benefit from a short training session, led by people with learning disabilities or autism, on how to meet the individual needs of the patient.

The training sessions are relaxed and discussion-based.

Our experts by experience have learning disabilities or autism, and have personal and professional experience to share with you and your teams.

Mark, one of our Experts by Experience, delivering training

We have also be giving away a free copy of Books Beyond Words’ accessible health resource called: ‘Going To The Doctor’. This book will help support communication between you and your patients, and could prove an invaluable resource.

Share best practice

We want to hear examples of best practice to help us inspire other GPs and show them the difference they can make. Complete the form below or tweet using #MyGPandMe to share examples of best practice.

  • Please share details of best practice you have seen, delivered or received.