Dimensions Family Fact Sheets are designed to help families of the people we support in understanding the way we work and how we endeavor to take care of your relative.
Just click on the links below to find the information you need and if any of your questions go unanswered, call one of our family consultants will be happy to help.
Family Factsheet: Food and Nutrition - how we look after the health and diet of those we support.
Family Factsheet: Communication - how we communicate with those we support for stronger relationships.
Family Factsheet: Personalisation - how we put the people we support at the center of everything we do.
Family Factsheet: Being Involved - information for families on being involved with Dimensions.
Family Factsheet: Recruitment - how we make sure to match our staff to your relative.
Family Factsheet: When Things go Wrong - how we promise to handle any issues that may arise while you're relative is in our care.
Family Factsheet: Support Services Jargon Buster - A list of common words and terms used at Dimensions and their meaning.
Family Factsheet: Consent - how we work with the people we support to find out who they want involved in their support and to what extent.