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A photograph of a lady listening.

Listening to you

A photograph of a lady and a man talking together.

We know that it is important that we listen to you and work out what is working and what is not working for you.
A man completing a survey.

We will ask you every year to tell us about your service and the support you receive from Dimensions. This is called a Customer Satisfaction Survey.
Lots of people sat around a table having a meeting.

You can become a member of your local Everybody Counts group.
Four people sat at a table having a meeting.

This is a group of people who come together regularly to talk about things that are important to them and to talk about Dimensions.
This is a photograph of three men talking at a table.

They then tell the senior managers of Dimensions what they think and what might need to change.
A lady looking serious at a desk.

You can find out more about your local Everybody Counts group from your manager.
Man looking at information on a piece of paper.

Every year we will tell you what we have learnt from all the information we gather and what we are going to do about it.